Most Studierendenwerke offer two types of consultation: social advice and psychological counselling. Furthermore, in a few Studierendenwerke, there are special advisory offices for international students. The consultation is usually free of charge, un-bureaucratic and completely confidential.
The social advice office of the Studierendenwerke is responsible for all questions that have to do with social and employment law. Even if international students in Germany mostly cannot claim for state social benefits, it is still worth contacting the social advice staff. Here you will find information on jobs, right of residence and tenancy law and different types of insurance, especially health insurance.
Moreover, the staff of the social advice service can help students if they have any problems with the authorities, e.g. the aliens department. They can help with financial difficulties, for example in case of application for a scholarship or a bridging loan or money from the emergency fund. Furthermore, they give valuable tips on the subject of pregnancy and managing your studies if you have a child.
The social advice is individual, absolutely confidential, and usually free of charge and is open for every student during the studies.
Here you will find contact persons for social welfare advice
The psychological counsellors of the Studierendenwerke are experts on the phase of life as a student and can help with personal problems such as examination nerves, learning difficulties and motivation problems. If you find it difficult to speak in public or suffer from writer’s block, you will find advice and support here.
Even in personal crises, such as loneliness and homesickness, difficulties with parents or in the relationship, anxieties or problems of addiction, the psychological counsellors are always ready to listen. They offer not only personal advice in one-to-one interviews, but also workshops on subjects such as revision, ad-lib speeches or relaxation techniques.
The psychological counselling is individual, absolutely confidential, and usually free of charge and is open for every student during the studies.
Here you will find contact persons for psychological counselling
Counselling for students with disabilities or chronic illnesses
The continuous counselling for students with disabilities or chronic illnesses is adpated to the special life and work situation of students in higher education. It is individual, absolutely confidential, low-threshold and usually free of charge – and it is open for all students during the studies.